Our friendly, experienced team provides a personal, professional service to all our property owners. Offering the personal touch helps us to provide owners and guests a superior service, working together to achieve mutual goals. Every property is visited by a fully trained member of the Holiday Cottages team who can help with any improvements that could potentially increase bookings for you.
- Nationally recognised at the prestigious British Travel and the Travolution Awards against multi-national competitors
- Market leading and award winning website attracting millions of visits per year
- An independent family run agency with over 34 years holiday letting experience
- Experienced team equipped to offer personal yet professional and honest advice
- Competitive commission rate and no hidden fees
- We personally inspect every property to ensure they reach our guests high standards
- Over 70 members of staff accessible; with office hours to suit both guests and owners
- Personal Owner Account that gives you access to bookings, holiday information and more
- Each property has a dedicated property manager on hand throughout the year
- Hassle free administration and payments made to you in advance
- Large database of holidaymakers that return year after year
The service we offer is very important to us and this was recognised when we became one of the first agencies to become a Visit Britain Quality Accredited Agency. To achieve this status the whole business was assessed on general practices, in-house systems, methods of grading a variety of accommodation and ultimately ensuring we meet with their stringent guidelines.
We are now annually assessed to maintain our accredited status. The Award has been welcomed by existing owners and it also provides holidaymakers with extra reassurance of the high level of service they can expect to receive.
Not only do we ensure all our holiday properties make the grade, we also ensure, as a company, that Holiday Cottages make the grade both environmentally and with our friendly customer service.
Holiday Cottages have been working with the Green Tourism Business Scheme to improve the way we operate and promote green initiatives. We have now been awarded GOLD, which is the highest award in the scheme.