Here at holidaycottages.co.uk, we are delighted to announce that we have once again been awarded the Feefo Platinum Trusted Service Award.
A further consecutive year of this achievement recognises our ongoing commitment and drive to providing outstanding customer service for both our guests and homeowners.
Based on real ratings from real customers, the Feefo award criterion requires businesses to receive a consistent average of 4.5 out of 5 stars for more than three years. Throughout 2024, holidaycottages.co.uk received over 29,000 reviews with an average rating of 4.7 out of 5 on the platform.
It is no mean feat to not only achieve but also uphold this accomplishment for another year, and we couldn’t be prouder. We strive to help our guests find their happy place, and this award recognises our dedication, hard work and passion for ensuring guests enjoy a seamless experience. Our team is on hand throughout, from the moment our guests sit down to start planning their holiday with us, to making unforgettable memories during their stay.
Director of Customer Services at holidaycottages.co.uk, Nick Emmerson said: "We are absolutely delighted to have been awarded the Platinum Feefo Award for another consecutive year – every year since the awards began! This incredible achievement reflects our unwavering commitment to delivering exceptional service and showcasing great properties. A huge thank you to our amazing teams and dedicated owners, whose hard work and passion make this possible, and to our customers for your trust and valuable feedback – you inspire us to keep raising the bar!"
Take a look at what our customers have been saying about their cottage holidays with us and start browsing our collection of self-catering holiday homes for your next staycation by clicking the link below.
Browse our self-catering cottages