Please see our latest coronavirus FAQs and information for guests.
Well known for its rugged coastline and traditional English countryside, the West Country offers a diverse array of breathtaking landscapes. Whether it’s pristine beaches, picture-perfect villages or dramatic river valleys, between them, Devon, Cornwall, Dorset and Somerset offer some of the UK’s most stunning scenery.
A varied landscape where mountains tower above lush river valleys and glassy lakes, interrupted only by charming towns, villages and many historic castles. The stunning coastline offers 750 miles of flawless beaches and hidden coves, and Cardiff offers a vibrant atmosphere and plenty of cultural discoveries.
Scotland is a land of real diversity. Revel in the vibrancy of Edinburgh and Glasgow or enjoy solidarity on the peaceful islands of Skye or Lewis. Walk beside gentle lochs or rushing rivers, climb towering mountains and discover hidden beaches and ancient battle grounds. Not only that but Scotland is swathed in historic castles, stately homes and attractions to suit just about anyone.
From the huge open skies and vast beaches in Norfolk to the traditional seaside charm in Essex, the East of England is a varied holiday destination. Taking in Suffolk, Lincolnshire, Hertfordshire, Cambridgeshire and Bedfordshire, you can also enjoy stunning countryside, cultural cities, historic castles and several Areas of Outstanding Natural Beauty.
Encompassing the likes of The Cotswolds, Oxfordshire, Shropshire, Staffordshire and Warwickshire, a holiday in the Heart of England guarantees a traditional English break. Get lost in the stunning countryside, explore cultural cities, market towns and picture-perfect villages. Not only that but you can discover stately homes, peaceful gardens and beautiful castles.
Home to some of the UK’s most loved Victorian seaside towns, the South Coast promises perfect family memories full of fish and chips and ice cream! Head slightly inland and you can enjoy the likes of the New Forest in Hampshire, the South Downs in Sussex and cultural cities like Canterbury in Kent.
There are many contrasting landscapes in the North of England, from the unspoilt mountains in the Lake District to the vast rolling countryside of Yorkshire. If you’re more interested in the coast then Northumberland’s stunning beaches and Yorkshire’s popular fishing villages will not disappoint.
With so many beautiful places in the UK designated as an Area of Outstanding Natural Beauty, this is a testament to just how special much of the country’s landscapes are. Choose from the peaks of Snowdonia, the honey-coloured villages of the Cotswolds, the unspoilt wilderness of the Cairngorms.
Our Contact Centre is currently extremely busy. To get a quick answer to your question, please visit our coronavirus FAQs page.
Open today from 10am to 9pm!
Mon-Fri: 10am - 9pm.
Sat: 10am - 8pm. Sun: 10am - 8pm. Bank Holidays: 10am - 6pm.
Find helpful answers to frequently asked questions.
Open today from 10am to 9pm!
New to our site? Create an account
We are currently experiencing very high call volumes. Before contacting us please ensure you have read our coronavirus information for guests. We apologise for any delay in replying to your question.
Select a category below to get started.
Rest assured, all of our properties have full descriptions online. Please pay particular attention to both the 'Overview' and the 'Need to know' sections. Our website reflects real-time availability so you can find all available properties by searching online or by choosing specific dates in the calendar on our property description pages.
Send a message
Monday to Friday 10am - 9pm
Saturday 10am - 8pm
Sunday 10am - 8pm
Bank Holidays 10am - 6pm
If you have a question or concern before making a booking that relates specifically to the coronavirus situation, please refer to our coronavirus FAQs below that are frequently updated to provide you with the information required.
Monday to Friday 9am - 5pm
Bookings can be made across the UK in line with the respective government guidance. To book your holiday navigate to a property and choose the green "Book now" option below the availability calendar. All last minute bookings will be checked before processing payments.
Discounted ferry schemes are available for travel to the Isle of Wight.
Your contact details and marketing preferences can be changed within your account.
To change details on your booking such as guests, dogs and extras.
It may be possible to amend your booking dates, to see circumstances where this is possible please refer to our coronavirus FAQs.
To pay your balance quickly and securely, simply log in to your account, choose bookings from the menu and press the "Pay balance" button.
You can cancel your booking within your account by pressing the "Amend booking" button.
For general help not relating to altering booking info, changing your dates or the cancellation of your booking.
Monday to Friday 9am - 9pm
Saturday 9am - 8pm
To resolve an issue while on holiday as soon as possible, please get in touch directly with the named property contact shown on your booking details. Should you require further support we are on hand to help.
Monday to Friday 9am - 8pm
Saturday 10:30am - 6:30pm
Sunday 10:30am - 6:30pm
We’re sorry you’re not happy. We’d like to put things right. Send us the details below and we’ll get back to you as soon as we can.
Raise a complaint
Monday to Friday 9am - 5:30pm
Please rest assured that all complaints will be progressing with the team, however, should you need to discuss you can do so below.
Monday to Friday 9am - 7pm
Saturday 9am - 5:30pm
Contact information for your dedicated property manager and wider team can be found within your owner account which can be accessed via the owner website or the Travel Chapter app, each of which also give the ability to place owner bookings. Please refer to the “Booking a holiday” section for customer booking enquiries.
To help us zap that bug, let us know the problem you are experiencing.
Submit an issue
For marketing, partnerships, or press enquiries.
If the topic of your question isn't covered elsewhere, let us know.
holidaycottages.co.uk, Travel Chapter House, Gammaton Road, Bideford, EX39 4DF