Have booked twice now with holiday cottages and found really easy to use,paperwork comes through quick too
Good communications about the cottage and directions to the cottage
Simple, straightforward process which allowed us to book a holiday really easily with no hassle. Love the deposit option for holidays booked 9 weeks in advance!
Very efficient service. We were well informed of the details of the property, and very good instructions to finding the cottage, and owners contact details
All good thanks
So easy to deal with friendly and helpful ... first time ive ever booked a cottage will be doing it again from now on using holiday cottages ..
Easy booking, great accommodation.
It was very easy to book and we liked the printed booking confirmation. I emailed customer services on my return and had very prompt responses.
Efficient, timely communications, provided all the information we needed.
The holiday property was clean and tidy, in a pretty good location, but obviously to a set minimum standard requirement reference letting and this appeared to be in place.
Very helpful, efficient, friendly staff, administration excellent, the whole booking process was simple and quick.
I had a problem getting hold on the owner of the cottage we were going to, I called costumer service and they helped me and gave me a bit more information on the cottage
Great service booking a cottage... very bad for cancelation, if u don't pay a cancelation fee you are charged one 3rd of your stay and if the place is not let out up to your arrival date you get charged the full amount, so 0 refund...
Cottage very well equipped and spacious,located conviently to shops/excursions and parks Booking was easy and hassle free
Very easy to book and details sent out very clear.
They were efficient and everything was completed with the minimum of fuss.
from our initial contact / telephone conversations through out our holiday booking the excellent, well mannered advice and information we recieved over the phone and followed up with electronic confirmation of our booking and holiday itinery was too a very high standard by your staff. Well done, very professional approach.
Did what it was supposed to do. Description of property was inaccurate though.
Over priced. Not particularly intuitive website.No where near as good as Sykes, but seem to have cornered the market in this location. Security deposit for price charged is poor, now in dispute over damage we didn't cause!
Was kept informed at every stage of the booking The property was of the Highest quality
Friendly, helpful staff. The holiday confirmation letter was received amazingly quickly through the post & the email notifications were very useful. Property directions and key collection instructions were extremely clear and concise.
easy to use, would use again.
We were kept informed at all stages.
Easy booking service
All aspects were very satisfactory.
thank you for the information on how to find the place thank you because we lost the email and you sent a new one
Officiant booking site, easy to use.
Telephone manner was polite, helpful and I had no problems with my booking, everything went smoothly.
They were very helpful and I would have no hesitation in using them again or recommending them
Loved the written confirmation, made it feel extra special and directions and info was really good and clear
From booking and sorting out queries, this firm has been superb from start to finish. Very happy and we had a brilliant holiday and so did my dog.
We had very good and helpful service from holiday cottages especially as we were rather late in booking. We would use them again and have done in the past.
Brilliant service would definatly use again and reccomend
The service we received was outstanding Very helpful sales staff
They did what you would expect from a booking service
Always seem to have an excellent range of properties in great locations to choose from. Descriptions of those properties also seem comprehensive and we know what we are going to get. They are very efficient through all the booking process and information we receive.
It was as expected as it should be.
Awesome company used many times & perfect everytime.
The website is very easy to use so our holiday was just a few clicks away! The booking process was simple and we were kept updated throughout.
I would definitely recommend this company. Their service was efficient and prompt.
Used holidaycottages.co.ukfor the first time, the service was excellent, I had a query so used the live chat to sort it out. I would use this service again
Huge range of dog friendly cottages
We would definitely use holiday cottages again. Very clear website with clear pictures and descriptions. Booking was simple with good communication and documentation.
they kept us fully informed every step of the way to our holiday
When my husband rang to arrange key collection he said whoever he spoke to wasn't very friendly and more concerned about the time that we were arriving. Letting him know that we weren't supposed to arrive before 3.30 which we knew as it was in the information sent to us by Holiday cottages.