Clear straightforward booking and kept updated every step of the way.
Call me back. Not once during my booking the house did anyone return my call
Efficient and thorough. Really good service. Thank you.
Very efficient and friendly service.
Excellent booking experience. Property exceeded expectations.
Good customer servixe
The cottage was lovely and had everything we needed. Would love to go again.
We found no issues with the booking service. It was quick and easy. With good communication
It all worked without any drama
it was very easy, didn't receive too many overwhelming annoying emails which is always nice!
Excellent service, easy to use, will use again.
Very helpful on the phone, the details all arrived promptly and reminders were timely.
The house was as described and was even nicer in person.
I would use them again
I have let you know on Saturday 18/11/2017 what happened to us. I told you we had a serious complaint and I was told I would receive a telephone call from a senior member of staff on Monday 20/11/2017 As of today Thursday 23/11/2017 I have not heard from you. I am disgusted at our treatment by you and by the owner.Why where we not protected from this sort of thing. We have stayed in dozens of cottages and this is the worst experience we have had.
Easy process with booking and confirmation was very prompt
Holiday Cottages were brilliant from start to finish helping us find the right property for budget and dates as well as liaising with the owner to see if they could accommodate us on different dates outside of the customers usual requests.
Everything’s was simple and straight forward.
Excellent customer service. Regular emails
Everything was easy
Very good and made sure I was aware of any potential hazards that we did not see in my instances dogs on a lead as there were farm animals.
informative, and prompt service, everything kept simple Thank you
Booking fee expensive via holiday cottages!! Understand of fee charge increase, but too high. GREEDY!!
We had a minor problem picking up the key but one phone call to your office and problem solved. Thanks
Great service. Easy to use and very informative at every stage.
Very efficient service.
Excellent selection of properties
Bungalow well equipped, comfortable and totally suitable for two people and two dogs.
Good service, provided lots of information and processed booking quickly
Easy to use
The agent was helpful and friendly and answered all my questions, would use again.
Excellent service, did exactly as it says on the tin.
yes the best
Plenty of information when I booked the cottage telling me about the cottage and its situation. Good package of information sent through the post following confirmation of the booking, and information about contacting the owners for key code about a month before our holiday was due
Yes _ give more accurate description of the holiday cottage's setting!
Easy booking and communications after booking. Good directions to the cottage
Yes we would book again the service was first class
Used good property. Kept me informed. Easy to talk to when I wanted to.
Easy to use and provided a good service
Great smooth transaction Good communication Will recommend
Kind and helpful staff
It was very easy to book and have booked several times before
Wonderful customer service all the ladies I spoke to were helpful and a pleasure to deal with
I have rented properties before with yourselves and have always been very satisfied with the service.
easy to book and helpful staff