Money matters

Money matters

Maximising your revenue

Your income is our priority. From sign-up to payments, we will work hard to maximise your revenue. We don't expect you to pay anything until we have delivered your first booking.

Pricing your property

Pricing is agreed based on the demands of the market in your area and the presentation and features of your property. We aim to give you honest advice and the most accurate income projections that allow you to plan your income and expenditure throughout the booking year. Our team of data analysts continually assess performance of key indicators and we review prices throughout the year. Please get in touch for a free, no obligation appraisal.

Payments in advance

Money matters

Our bookings system is fully PCI compliant and you will receive secure payments three weeks in advance of guests arriving, or at the earliest opportunity if the booking is last minute. Our accounts department process all payments weekly, so there will be no waiting until the end of the month for money to reach your account. What's more, you can track all this in your Online Owner Account.

Keeping you up-to-date - Your Owner Account

Your online Owner Account is a 24/7 hub, housing all information related to your property, keeping you up to date anytime, anywhere. We also have our Owner app, which means you can check your information on the go.

Within your Owner Account you'll find booking information, guest details and payments which you can access wherever you are in the world. Presented in a clear format, the information is updated in real time and makes keeping track of your finances simple and stress free.

You'll also find customer reviews accompanied by comments from your Property Manager, who you can contact easily over the phone or by direct message through your account. They're always available if you need advice and there are some handy guides and FAQs to view in your account.

Via the 'Latest News' section and regular e-newsletters we keep you informed of any updates and developments, as well as interesting news from the office.

It's not all business, however. In the 'Benefits' section you'll find exclusive offers and discounts from our partner companies, including John Lewis, the White Company and Emma Bridgewater.

Marketing and partnerships

To get your free comprehensive owner's guide or to talk to one of our local experts